fidelitydispatch.com collects personal information as defined under the New York SHIELD Act, the California Consumer Privacy Act (“CCPA”), the Canadian Personal Informal Protection and Electronic Documents Act (“PIPEDA”), and the European Union’s General Data Protection Regulation (“GDPR”). Hereinafter, collectively, the “Privacy Laws”. Additionally, we control and process personal data under the GDPR.
We collect your personal information when you fill out a contact form from our Website for a quote for our services and in subsequent communications with one of our customer service representatives via email, text message, video call or telephone call. If you opt to engage our service, some additional information may be collected in our written agreements which are executed via electronic signature. The personal information we may collect includes:
We may, however, in accordance with the Privacy Laws collect personal information without your knowledge or consent for a variety of reasons. These include collection solely for journalistic, artistic or literary purposes; information that is publicly available; collection that is clearly in the interests of the individual and consent cannot be obtained in a timely way, or it is required by law.
Collecting personal information about you is essential to our being able to provide the services that best meet your needs. All of the personal information we collect comes directly from you and may be used for the following purposes:
In the event that we want to use your personal information for a purpose not previously identified, consent with respect to such use or disclosure may be sought before it is used.
We may share your personal information with Service Providers we utilize for business purposes, including without limitation, monitoring and analyzing the usage of our services, advertising our services on third-party websites, advertising on our website, interacting with you, or for payment processing.
We may share or transfer your personal information with any parent company, subsidiaries, affiliates (including joint-venture partners, companies we control or that are under our common control) or successors, or in connection with any merger, sale, financing applications, or acquisition by another company.
We may share your information with our business partners to offer you certain products, services or promotions, including without limitation, law firms and legal professionals, public relations firms, etc. BY USING OUR SERVICES OR SUBMITTING YOUR INFORMATION TO US YOU EXPRESSLY AGREE TO SUCH TRANSFERS AND EXPRESSLY RELEASE US FROM ANY LIABILITY FOR THE ACTIONS OF OUR BUSINESS PARTNERS.
When you share personal information or interact with other users or register through a third-party platform, such as social media or professional networking sites, your contacts other users of said third-party platforms, may be able to see your name, profile picture, location and other data. Similarly, other users may be able to view the nature of your interaction with us, comment or share such interactions and/or contact you directly.
In certain circumstances, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If fidelitydispatch.com is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.
In certain circumstances, we may be required to provide personal information to third parties for legal or regulatory purposes.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products, and services are all directed to people who are at least 13 years old or older.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.